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In reply to: I helped pioneer UX design. What I see today horrifies me

One such agenda is that of agile transformation,” which promises to remake organizations to optimize their processes for developer efficiency. This is a win for developers tired of businesses that can’t articulate what they want, but, perhaps more important, it’s a win for businesses trying to wring maximum productivity out of their growing armies of engineers. However, in the rush toward transformation, something has been lost.