Résumé
Eli Mellen
OVERVIEW AND PROFESSIONAL INTERESTS
- As a project manager I work to squash communication bugs by keeping projects organized and moving forward. I do this by getting to know the needs of clients and advocating for them throughout the design and build process. It is my job to find problems before they materialize.
- As a product manager I advocate for the needs of the user. I scope out high-level roadblocks, work with the team to come up with options to navigate these roadblocks and communicate these options back to the client.
EXPERIENCE
Project Manager/Product Manager, New Start Mobile, LLC; Remote, 2015 - Present
- Manages long-term, multi-year projects, as well as short-term client work
- Tasked with internal development scheduling and technical spec. writing, wireframing and UX design for client apps
- Enjoys getting to write HTML/CSS/JS, occasionally PHP, for our admin consoles and backends
- Works with clients (listening, primarily) to understand their needs and goals. Translates these needs and goals to spec. documents and wireframes for our dev. team
- Designs user interfaces, APIs, and data structures
- Responsible for all product testing and QA
- Helps with day to day database maintenance. Primarily PostgreSQL
- Writes follow up case studies for project review, and sales materials
- Handles incoming customer support requests
Freelance Web Developer and Consultant; Remote, 2013 - Present
- Designs and builds a variety of websites and administrative tools, primarily for small businesses and nonprofits on a tight budget
- Works primarily in PHP, HTML, CSS, JS
- Focused on accessibility, content strategy, and security
- Often collaborates with other designers and developers
Executive Director, Criterion Theatre; Bar Harbor, ME, 2014 - 2015
- Managed the renovation and restoration of circa 1930s Art Deco theatre
- Served as the general manager, charged with all staff scheduling, hiring, PR, booking
- Developed a fundraising plan and calendar
- Helped to develop business plan
- Wrote a new board charter and mission statement
- Organized and coordinated a number of large events
Database Manager/Administrative Assistant, Abbe Museum; Bar Harbor, ME, 2013 - 2014
- Administrated museum’s extensive database
- After realizing that museum’s communications infrastructure and workflow were outdated, I upgraded the infrastructure and established a new, simple to follow communications work flow
- Designed a simple debrief survey to help build institutional memory around repeated events and processes, like annual fundraising campaigns
- Worked closely with the development officer
- Served on the exhibits committee
- Completed racial bias training, as well as dialogic facilitation training
Selected Internships and Volunteer Work:
- Library and Database Intern, Organic Research Centre, UK
- Production Assistant and Digital Asset Manager, TEDxDirigo, ME
- Permaculture Design Intern, Aprovecho, OR
- Database Architect/Manager, INSULA, ME
- Database Architect/Manager, Common Good Soup Kitchen, ME
- Database Manager, Camp Rodef Shalom, VA
EDUCATION
BA, Human Ecology; College of the Atlantic, Bar Harbor, ME, 2007 - 2011
- Academic Focus: Literary Theory, Art History and Design
- TA: Documentary Video (1 & 2), Animation (1 & 2), various Art History, Literary Theory, Critical Theory and Human Ecology courses
M. Phil., Human Ecology; College of the Atlantic, Bar Harbor, ME, 2011 - 2013
- Thesis: Designing for Connection
- TA: Various Art History, Literary Theory, Critical Theory and Human Ecology courses
REFERENCES
Available upon request