Eli Mellen

OVERVIEW AND PROFESSIONAL INTERESTS

• As a project manager I work to squash communication bugs by keeping projects organized and moving forward. I do this by getting to know the needs of clients and advocating for them throughout the design and build process. It is my job to find problems before they materialize.
• As a product manager I advocate for the needs of the user. I scope out high-level roadblocks, work with the team to come up with options to navigate these roadblocks and communicate these options back to the client.

EXPERIENCE

Project Manager/Product Manager, New Start Mobile, LLC; Remote, 2015 - Present

• Manages long-term, multi-year projects, as well as short-term client work
• Tasked with internal development scheduling and technical spec. writing, wireframing and UX design for client apps
• Enjoys getting to write HTML/CSS/JS, occasionally PHP, for our admin consoles and backends
• Works with clients (listening, primarily) to understand their needs and goals. Translates these needs and goals to spec. documents and wireframes for our dev. team
• Designs user interfaces, APIs, and data structures
• Responsible for all product testing and QA
• Helps with day to day database maintenance. Primarily PostgreSQL
• Writes follow up case studies for project review, and sales materials
• Handles incoming customer support requests

Freelance Web Developer and Consultant; Remote, 2013 - Present

• Designs and builds a variety of websites and administrative tools, primarily for small businesses and nonprofits on a tight budget
• Works primarily in PHP, HTML, CSS, JS
• Focused on accessibility, content strategy, and security
• Often collaborates with other designers and developers

Executive Director, Criterion Theatre; Bar Harbor, ME, 2014 - 2015

• Managed the renovation and restoration of circa 1930s Art Deco theatre
• Served as the general manager, charged with all staff scheduling, hiring, PR, booking
• Developed a fundraising plan and calendar
• Helped to develop business plan
• Wrote a new board charter and mission statement
• Organized and coordinated a number of large events

Database Manager/Administrative Assistant, Abbe Museum; Bar Harbor, ME, 2013 - 2014

• Administrated museum’s extensive database
• After realizing that museum’s communications infrastructure and workflow were outdated, I upgraded the infrastructure and established a new, simple to follow communications work flow
• Designed a simple debrief survey to help build institutional memory around repeated events and processes, like annual fundraising campaigns
• Worked closely with the development officer
• Served on the exhibits committee
• Completed racial bias training, as well as dialogic facilitation training

Selected Internships and Volunteer Work:

• Library and Database Intern, Organic Research Centre, UK
• Production Assistant and Digital Asset Manager, TEDxDirigo, ME
• Permaculture Design Intern, Aprovecho, OR
• Database Architect/Manager, INSULA, ME
• Database Architect/Manager, Common Good Soup Kitchen, ME
• Database Manager, Camp Rodef Shalom, VA

EDUCATION

BA, Human Ecology; College of the Atlantic, Bar Harbor, ME, 2007 - 2011

• Academic Focus: Literary Theory, Art History and Design
• TA: Documentary Video (1 & 2), Animation (1 & 2), various Art History, Literary Theory, Critical Theory and Human Ecology courses

M. Phil., Human Ecology; College of the Atlantic, Bar Harbor, ME, 2011 - 2013

• Thesis: Designing for Connection
• TA: Various Art History, Literary Theory, Critical Theory and Human Ecology courses

REFERENCES

Available upon request